Privacy policy

Last updated: September 2026

At Spotipaw we take your privacy seriously. This policy explains how we collect, use and protect your personal information when you shop with us.

Information We Collect
When you place an order or create an account we collect the following information:

  • Your name, email address and phone number
  • Your billing and shipping address
  • Your payment information (processed securely — we never store full card details)
  • Your order history and preferences
  • Device and browsing information when you visit our website

How We Use Your Information
We use your personal information to:

  • Process and fulfill your orders
  • Send order confirmations and tracking updates
  • Respond to your customer service inquiries
  • Send promotional emails if you have opted in (you can unsubscribe at any time)
  • Improve our website and product selection
  • Prevent fraud and protect account security

Who We Share Your Information With
We share your information only with trusted third parties who help us operate our business including:

  • Shopify — our ecommerce platform
  • Payment processors — for secure transaction handling
  • Shipping carriers — to deliver your orders
  • Marketing platforms — for advertising (anonymized data only)

We never sell your personal information to third parties.

Cookies
Our website uses cookies to improve your browsing experience, remember your preferences and analyze website traffic. You can control cookie settings through your browser at any time.

Your Rights
Depending on where you live you may have the right to access, correct or delete your personal information. To exercise any of these rights please contact us at info@hirashope.com.

Data Security
We implement industry-standard security measures to protect your personal information. All transactions are processed through secure encrypted connections. However no method of internet transmission is 100% secure and we cannot guarantee absolute security.

Children's Privacy
Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of our website after changes are posted constitutes acceptance of the updated policy.